As managers, we should worry more on the outcomes or outputs of a project or a task. We should leave it to the wisdom of our team members to figure out how to accomplish that. We should interrupt to check on progress, to offer guidance or just a give a word of encouragement. We should never interfere in how our team members get the job done or if they are doing it “in our way”.
Urgent things may not be important but must be taken care of “urgently” such as the kettle boiling! But important things, though must be made more certain to be done on time, may not be urgent enough for one to drop everything, especially “urgent things” to do. “By-the-way” things are really not urgent and not important so that you will do this only if you have made certain that the important things and/or urgent things that you are supposed to do are “made more certain” of happening!