RapidKL could have avoided this botched up if those in charge have done some simple mathematics like what I had done. It does not need a Ph.D. in Operational Management for one to figure this out and plan accordingly. It is clear from my calculation that RapidKL will not be able to complete the issuance of all 68,000 new MyRapid concessionary cards before the deadline of mid July 2017. I think the sooner that RapidKL owns up to this fact and makes an contingency plan, the better it is to salvage its tarnished reputation.
With almost every working adult in Malaysia now owning a smartphone, it is not surprising that work has been creeping into the “smartphone” during family / leisure time after work. So if you see an adult of working age, keeps his/her down while having a shopping mall outing with his/her family on a Sunday, it is not surprising that it could be work-related. The boss’s expectation aside, it is often the smartphone user’s inability to disconnect his/her mind that prompts him/her to use the smartphone to check work-related stuff, even on a rest day.